Returns & Exchanges
We want you to be fully satisfied with your purchase, which is why we offer a straightforward 14-day return window for all online orders. Items must be returned in their original, unworn condition with all designer tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in the original shipping box or a sturdy alternative, ensuring all original labels and tags are included.
Ship to Goodhood
Affix the provided return shipping label to your package and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team has inspected and approved your return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing